Bubblegum Calypso Charms - One of a Kind
Bubblegum Calypso Charms - One of a Kind
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Amazonite, pink topaz and sky blue topaz silver charms.
These charms can be worn as earrings or as a pendant. To wear them as earrings, thread them onto silver hoop earrings, or to wear one or both of the charms as a pendant, thread them onto a silver chain.
These charms are one of a kind and were handmade in England using the ancient art of lost wax casting. Each charm was individually made in wax and cast into sterling silver before every gemstone was set by hand.
Materials: x2 amazonite square cabochons, x2 round Sky Blue Topaz, and x2, round pink topaz, sterling silver. These earrings come with a pair of 13 x 2.25mm sterling silver hinged hoop earrings.
Height: Approx 23mm per charm.
Hallmarking: These charms are un-hallmarked.
Hallmarking
Hallmarking
In the UK, all silver items weighing above 7.78g and all gold items weighing above 1g must be hallmarked by an assay office.
Please check the product description of each piece of jewellery to see if it has been hallmarked.
Our sand cast earrings are not typically hallmarked, but there will be an option at checkout to add hallmarking for an additional fee.
Jewellery Care
Jewellery Care
We recommend that all jewellery is removed before sleep, swimming, cleaning and exercising to prevent any damage.
Please refer to our jewellery care guide for how to clean sterling silver, gold, and pearl jewellery.
Delivery
Delivery
Ready to ship one of a kind pieces will be shipped within 5 days. For one of a kind pieces that need to be sent for hallmarking, we aim to ship within 10 working days and will update you via email if there are any delays.
Made to order pieces have a turnaround tie of 6-8 weeks.
Duties and taxes that may occur in the country destination is the responsibility of the customer.
Shipping
Made to order jewellery has a turnaround time of 4-6 weeks and will be shipped when it is ready.
Ready to ship one of a kind pieces will be shipped within 5 days. For one of a kind pieces that need to be sent for hallmarking, please allow two weeks before shipping. We aim to ship within 10 working days and will update you via email if there are any delays.
Once your order has been shipped, you will receive an e-mail notification containing the shipment tracking information.
UK Shipping
UK orders are shipped via Royal Mail Tracked and Signed For.
Shipping rate - £10.
International Shipping
Ireland and Europe - Due to the EU General Product Safety Regulation (GPSR), Regulation (EU) 2023/988, we are currently unable to ship to Ireland and Europe. We are a small business an hope to grow to a size where we can offer shipping to Ireland and Europe in future.
Rest of the world - Items are sent via Royal Mail International Tracked and Signed at a flat rate of £30.
Import Duties - Please note that the customer is responsible for all import duties, customs and local sales taxes levied by the country they are shipping to.
Returns
What can be returned
UK consumer law states that one of a kind pieces that have not been personalised are subject to a 14 day cooling off period, which gives you 14 days after your item arrives to inform us that you would like to return your jewellery, and another 14 days to send your jewellery back.
For one of a kind rings, this means that:
- One of a kind rings that have not been resized are eligible for return or refund during the 14-day cooling off period.
- One of a kind rings that have been resized are not eligible for return or refund during the 14-day cooling off period.
All other one of a kind pieces that have not been personalised are eligible for return or refund within the 14-day cooling off period, such as pendants and earrings. However, you can only return earrings during the 14 day cooling-off period if the hygiene seal and packaging are fully in tact.
What cannot be returned
Bespoke jewellery - Bespoke jewellery counts as personalised jewellery and is not eligible for returns or refunds.
Made to order jewellery - Made to order jewellery counts as personalised jewellery and is not eligible for returns or refunds.
Earrings that have been worn cannot be returned.
How to return an item
1. Contact us via email at hello@eleanorjohnsonjewellery.co.uk to initiate your return.
2. Ship the item as instructed following the email response. We are not responsible for items lost during return shipping.
3. After receiving and inspecting the returned item, we will notify you via email about the refund status.
4. If approved, the refund will be processed to your original payment method.
Return Shipping Costs
Return Shipping: You are responsible for the cost of return shipping. These costs are non-refundable and will be deducted from your refund if applicable.
Tracking: For items valued over £75, we recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for items lost during return shipping.
Please Note: Processing times for returns, exchanges, and warranty claims may vary depending on your location.
Faults and Repairs
If your item arrives faulty, damaged or not as described, you have the right to reject the item within 30 days and ask for a full refund. This includes for custom and made-to-order designs.
If a fault occurs between the first 30 days and six months, please contact us to see if your item can be repaired or replaced with a like-for-like piece.
Returns
Returns
For information about shipping and returns, please refer to our Shipping and Returns page.
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