Shipping policy

SHIPPING

You will find a range of pieces that are available for immediate delivery and pieces that will be made to order.

Pieces available for immediate delivery will be posted within 3 working days if orders are placed before 1pm. Items will be posted with Royal Mail tracked and signed.

Domestic orders - Orders are shipped via Royal Mail tracked and signed. Shipping is complimentary for orders over £250, otherwise shipping costs between £4.79 and £7.35 depending on the option selected.

International orders - International orders are shipped via Royal Mail International Tracked and Signed. Shipping is complimentary for orders over £250, otherwise shipping costs £15 to Europe and £20 to the rest of the world.

Please allow up to 6 weeks for made to order pieces, although we aim to complete orders within 2-3 weeks. You will be kept in touch with the design and making process by email and postage arranged to suit your preferences. Should you require something faster, please email hello@eleanorjohnsonjewellery.co.uk. 

If you are in a country that isn't specified, we are happy to work with you to arrange shipping on request.

Please note that the customer is responsible for all import duties, customs and local sales taxes levied by the country they are shipping to.